Roush Performance 2018-2019 Ford F150 5.0L-V8 Performance Pac Level 2
Frequently Asked Questions
How long does it take for my parts to ship?
If it’s in stock and ready to roll, your order usually hits the road within 1–3 business days.
For made-to-order or specialty items (like carbon fiber parts or custom builds), the turnaround can take up to 8 weeks — perfection takes time.
Either way, we’ll keep you updated so you know exactly when your parts are leaving the pit lane.
For made-to-order or specialty items (like carbon fiber parts or custom builds), the turnaround can take up to 8 weeks — perfection takes time.
Either way, we’ll keep you updated so you know exactly when your parts are leaving the pit lane.
Do you send tracking with my order?
Absolutely. Once your order ships, you’ll receive an email with a tracking link so you can follow its journey from our shop to your doorstep.
If your order ships via freight, you’ll get a separate email with a direct link to the carrier’s tracking page — easy and stress-free.
If your order ships via freight, you’ll get a separate email with a direct link to the carrier’s tracking page — easy and stress-free.
What happens if my parts get lost or damaged?
Things happen on the road — even to boxes.
If your order arrives damaged, snap a few clear photos of the box and product and send them our way right away.
If your shipment is lost, just email or call us — we’ll help track it down and guide you through the next steps to make it right.
If your shipment is lost, just email or call us — we’ll help track it down and guide you through the next steps to make it right.
What can I do to help FFP?
Simple — spread the horsepower!
Follow us on Instagram, YouTube, and Facebook, and most importantly, drop us a review on Google or Yelp to let others know about your experience.
Your feedback helps us grow, create more content, and keep bringing performance-driven parts to the community.
Follow us on Instagram, YouTube, and Facebook, and most importantly, drop us a review on Google or Yelp to let others know about your experience.
Your feedback helps us grow, create more content, and keep bringing performance-driven parts to the community.
First Class Customer Service
Customer service is our top priority. We know that finding the right parts can be overwhelming, so we’re here to make the process smooth and enjoyable. We’re always ahead of the curve with our commitment to education and awareness. Let’s make this experience simple and awesome together! Don’t hesitate to call us at +1 805 267 9762 or click here to reach us via email.
Make sure to follow us on Instagram: @FFPerformanceAZ and Youtube.
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Customer Support Specialist
Have a question about parts or your order? We're open Monday to Friday, 9:00 AM to 5:00 PM PST.
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